Privacy Policy.
Effective 10 August 2026
1. Our commitment
Lehlohonolo Mokoena Accountants respects your privacy and processes personal information responsibly and in accordance with South Africa’s Protection of Personal Information Act 4 of 2013 (POPIA).
2. Information we collect
When you contact us, we may receive your name, contact details, organisation, enquiry and any information you choose to include. Our website host may also process limited technical information needed to operate, secure and measure the website, such as IP address, browser type and access time.
3. How we use information
We use personal information to respond to enquiries, assess and provide requested professional services, manage client relationships, meet legal and regulatory obligations, maintain records, secure our systems and improve our services.
4. Sharing and safeguards
We do not sell personal information. We may share it with trusted service providers, professional advisers, regulators or authorities where necessary, subject to confidentiality and applicable law. We use reasonable organisational and technical safeguards to protect information.
5. Retention and international processing
We retain information only for as long as needed for the stated purpose or required by law. Some technology providers may process information outside South Africa; where this occurs, we require appropriate protection consistent with applicable law.
6. Your rights
You may ask whether we hold your personal information and request access, correction or deletion where permitted. You may also object to certain processing or withdraw consent where consent is the basis for processing.
7. Contact and complaints
For privacy questions or requests, email info@lmokoena.co.za. You may also lodge a complaint with the Information Regulator of South Africa.
8. Updates
We may update this policy when our practices or legal obligations change. The current version and effective date will remain available on this page.